Testimonials

Brian is very pleasant & LeAnn is a great receptionist. They are very prompt & work quickly with getting you in & out. I would definitely recommend giving Puretone a try you won't be disappointed!

Brandy Swanson

I highly value Dr. Smith and his staff. I particularly am impressed and blessed by the fact that Dr. Smith has his own hearing issues and we’re hearing aids. I feel that he has firsthand understanding and can relate to any of us hearing impaired people. Thank you, Dr. Smith for being you.

7 Factor Management

Dr Smith is always thorough and gives excellent details and information on any questions you have.

Mark Hershberger

Dr Smith and his team is always very thorough and helpful. Their care and relaxed approach always makes you feel unrushed. Great experience.

Joe D

My appointment went well. Dr Smith and the receptionist were friendly and professional.

Cinda O’Shaughnessy

Audiphone team are accessible, organized and professional. Love the convenience of parts & trouble shooting assistance. Very pleased with my experiences

Jeanette Smead

Having Dr Smith as my audiologist has been a game changer in taking control of my disability. He really cares like if he is the one battling the hearing loss.

Luis Penedo

Dr Smith and his staff are very thorough, knowledgeable and experienced.

Jeff Bautista

Dr. Brian Smith and his office staff our friendly and welcoming. He makes you feel comfortable while he's explaining and teaching you about your hearing aids

Michele Havanas

The best service and the best hearing aids.

Ron Mohlmaster

Very good service.

Grigory Vlasenko

Great staff, notifications on time, professional evaluation and good billing service.

Mohamed Katirji

Dr smith was very good at answering any questions I had he even helped getting hearing aides payed for

Harold Foster

Very patient and kind,always willing to work with to help you,and make your hearing aids right for you. Would always recommend Dr Smith and his staff.

Sherry Goodrich

Extremely professional and knowledgeable explains everything really clear enjoyed my time

John Kandel II

Dr. Smith is a good dr. Discussed my hearing and what he’s going to do about it. I can’t wait for the out come of hearing again. Thank you for the care given.

Sean Oconnor

Will be so happy to hear again!!

mike cross

I had a great experience while visiting Audiphone of Akron Jackson Township location. I look forward to my next visit in the future.

Blanche Jones

Pleasant and informative.

Sandy Boltzen

Dr. Brian Smith was very professional, explained everything to us. We felt very at ease with him. His front desk lady was kind. Will definitely go back.

Sandy T

I feel very comfortable at this office, and appreciate the doctor and his wonderful staff. I'd also recommend that anyone, just starting to have hearing problems, make an appointment HERE first. Come in for testing and ordering of hearing aids. They'll teach you how to clean them, and properly adjust to a new lifestyle, hearing better than ever!!

Lauren Smith

Dr.Smith is knowledgeable, empathetic and available. ⭐️⭐️⭐️⭐️⭐️

Marie Covington

I love this place! Dr Smith and Leann are great and very caring!

Rhonda MomofNine (ninesenough)

Always very friendly. Personable.

Wendy Friedrich

I arrived early, and was taken in for fitting shortly after arrival. The employees were courteous, knowledgeable, and attentive to all my questions. All appointments were pleasurable experiences and I highly recommend.

Paul Grantonic

I have good experience with this office. I love my new hearing aids as sound is even better than old ones

Donna Rothacher

I just had my annual hearing checkup. Dr Brian Smith took his time to explain what he was doing and why he was doing it. He cleaned my hearing aids and made an adjustment to one of them all at no charge. I love the hearing aids he has me wearing. I hear beautifully. I should have prefaced my remarks by saying that I have a considerable hearing loss, but with his help, I hear very well. The other thing I like about going to Dr Smith is that I never have a long wait to see him. That is important to me, as well.

Susan Freeman

Very helpful and friendly

Carolyn McIntyre

Everyone is friendly and helpful. Late afternoon appointments available. Quality care.

Luann

Dr. Smith and his team are beyond compare. Always professional down to the smallest detail. Friendly and kind.

Thomas Stock

Eclxcellent knowledgeable staff!

Kathy Mrazek

My visit was great right to the point professional kind and understanding in and out

lydia boniaby

Replaced my damaged hearing aids at no cost even when they were out of warranty. Tied my phone to adjust volume. Very helpful and courteous. Highly recommend this office for hearing aids and service.

Patrick Connelly

Awesome job from beginning to end!

Margaret Healy

So nice, and wanting to Truly help you out. Respectful compare to Audio Hearing out of Dover OH

Jed Fish

Dr. smith is awesome. He is knowledgeable and really cares

Dana Lamp

Wonderful staff and they are on time with appointments 😀

Renee Fox

Awesome place. The doctor and his assistance take time with every patient and explain everything thoroughly what they're doing and why they're doing it. My wife's improvement and are hearing is overwhelming. The fact that she can hear again is just great. It's definitely improved the quality of her life.

todd noe

I was explained my condition, why that is important, and what we can do about it. Every doctor should be so easy to understand.

Laurie DeClusin

My left microphone stopped working they had me come over immediately. They were able to diagnose and resolve the problem in short order. Many thanks. I highly recommend the entire team, they are very professional yet laid back. A great experience.

David Balinski

I can hear again ty doc

Vic Losey

There are a good place

Erika Faes

Dr. Brian took his time and explained how to use my phone and the Bluetooth capabilities with my hearing aids. He was very friendly. He explained about hearing muscle memory and the loss of it. He is good about teaching during the appointment. Thank you!

Ken Lowe

Dr. Smith is extremely knowledgeable and patient. He works diligently within your budget to provide the most affordable and effective hearing aid solutions. His staff is very helpful and efficient in getting messages to him and retuning calls.

Mitzi Kotler

Dr. Smith is very knowledgeable and caring. Easy to talk to and is understanding.

becky smyth

Friendly Doctor. Staff didn’t acknowledge me

Barbara Tucker

Leanne is great and Dr Smith always takes time to chat and explain what I need to know

Pamela Muratides

He was very informative and right to the point.Didn't take long.Explain everything what was going to happen?And I really appreciate that.\nNice atmosphere.\nMade me feel comfortable

Terry Mckenzie

Audiologist Dr. Brian Smith’s hearing care team is extremely dedicated and knowledgeable. Dr.Smith’s staff is friendly and helpful in meeting it’s patients and their families needs.I am grateful for Dr.Smith’s supportive care I very much appreciate how he works to get the best care for his patients. I love his hearing care team work together like a family with a positive attitude creating a welcoming atmosphere for everyone who walks in their door. The office is clean and his employees are very polite and flexible with his clients needs. I highly recommend Dr. Brian Smith and am very pleased with my experience.I am beyond blessed and grateful to be in his care.

Mary Dailey

Dr.Smith has always been very nice and easy to get along with, He's very helpful and has always been patient and listened to everything I have asked.

Carrie Lewis

Dr. Smith and his office staff in Massillon, Leanne are always professional, caring, and friendly. They truly care about their patients and helping others. I couldn't recommend any service more highly.

Nathan Porter

Professional and thorough with all questions and concerns being answered and addressed.

Roberta Robinson

Excellent care and follow up care! Treats you like family and genuinely cares about each person's hearing needs. Exceptional. Total staff are very patient and caring. Dr. Brian is always very knowledgeable and professional as well as so kind!

Libby Lovett

Very prompt & professional service. All of them staff are friendly and helpful! I actually look forward to my appointments!!

Barry Schor

Audio phone is good when I need to get my hearing aid again I don’t know where to go because of my duel complete health insurance until I got a list from my doctor and seen audio phone doctor smith was so good match

John Hercules

He’s very good w our daughter. The lady is super nice too.

Madison Cooper

He did a test on my ears and afterwards explained in derail what the result was. He told me that I did need hearing aids, but he didn't pressure me to get them. He let me know happens to your brain if you don't get them or it even happens if you don't wear them after you get them.

Bonnie Collins

We love Brian and his staff!

Debbie Bozsik

My experience was very good 👍🏾

Betty Robinson

Absolutely wonderful experience. The staff is friendly, knowledgeable and professional. Dr. Smith is exceptional. He walks you through the process and explains the results in a clear and concise manner. I highly recommend Dr. Smith and his staff.

Lucy Muller

Since my first visit, AUDIOPHONE has helped me live a better all around life. Communication with others is now possible and couldn’t thank them enough. Except the cats. I didn’t know the two cats we have meow. Never heard a peep out of them for 2 years. After visiting AUDIOPHONE, I now know they do indeed meow, constantly. I could have lived without hearing that! Thanks AUDIOPHONE for all you’ve done. Even the meowing I guess.

Roger Fierst

Pleasant staff

Patrice Vincent

Very helpful

Chick Moyer

Prompt courteous service as always . Very satisfied.

Gary Weiland

I Love it!! The team is amazing!!!

Reggie Milton

Dr Smith is very nice

Stefanie

Great service.

Anthony Agliola

Doctor Smith and his staff are great! They are always friendly and accommodating even when my Medicaid provider was not very helpful. Thank you for all you do.

Dave

Dr Smith is incredible. He's helped me get adjusted to my hearing aids and is super responsive to my questions. Waiting time is more than reasonable—especially in light of the high degree of personal attention he gives.

Bruce Farley

Helpful and kind

Tina Porter

Friendly

Danielle Hall

It's a good place

Erika Faes

Great customer service in a friendly, efficient atmosphere. I highly recommend!

Cyndi Murray

Puretone is a great company! The front staff is always very kind, helpful, and knowledgable. Dr. Smith is very patient. An overall good, local business.

Scout Weber

Everyone is extremely professional and very helpful. I would recommend anyone to this office

Debra

If you're going to lose your hearing, these people are great about getting it back for you.

Tim St. John

It was great staff friendly and helpful

Wanda Mclaughlin

“I am so happy I can hear. The old ones did not hold a candle to these. Thank you the new hearing aids work & are easy to wear.”

Shirley M. P.

“These are much better than my previous hearing aids. I’ve talked to others and I think these are the best. I’ve enjoyed having them.”

Mable Evans

“I won’t go without them. They are the first thing I put one in the morning, and the last thing I take out at night. I can hear the TV perfectly. My husband likes my hearing aids as much as I do.”

Lois Grote