We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.
I was explained my condition, why that is important, and what we can do about it. Every doctor should be so easy to understand.
Laurie DeClusin
My left microphone stopped working they had me come over immediately. They were able to diagnose and resolve the problem in short order. Many thanks. I highly recommend the entire team, they are very professional yet laid back. A great experience.
David Balinski
I can hear again ty doc
Vic Losey
There are a good place
Erika Faes
Dr. Brian took his time and explained how to use my phone and the Bluetooth capabilities with my hearing aids. He was very friendly. He explained about hearing muscle memory and the loss of it. He is good about teaching during the appointment. Thank you!
Ken Lowe
Dr. Smith is extremely knowledgeable and patient. He works diligently within your budget to provide the most affordable and effective hearing aid solutions. His staff is very helpful and efficient in getting messages to him and retuning calls.
Mitzi Kotler
Dr. Smith is very knowledgeable and caring. Easy to talk to and is understanding.
becky smyth
Friendly Doctor. Staff didn’t acknowledge me
Barbara Tucker
Leanne is great and Dr Smith always takes time to chat and explain what I need to know
Pamela Muratides
He was very informative and right to the point.Didn't take long.Explain everything what was going to happen?And I really appreciate that.\nNice atmosphere.\nMade me feel comfortable
Terry Mckenzie
Audiologist Dr. Brian Smith’s hearing care team is extremely dedicated and knowledgeable. Dr.Smith’s staff is friendly and helpful in meeting it’s patients and their families needs.I am grateful for Dr.Smith’s supportive care I very much appreciate how he works to get the best care for his patients. I love his hearing care team work together like a family with a positive attitude creating a welcoming atmosphere for everyone who walks in their door. The office is clean and his employees are very polite and flexible with his clients needs. I highly recommend Dr. Brian Smith and am very pleased with my experience.I am beyond blessed and grateful to be in his care.
Mary Dailey
Dr.Smith has always been very nice and easy to get along with, He's very helpful and has always been patient and listened to everything I have asked.
Carrie Lewis
Dr. Smith and his office staff in Massillon, Leanne are always professional, caring, and friendly. They truly care about their patients and helping others. I couldn't recommend any service more highly.
Nathan Porter
Professional and thorough with all questions and concerns being answered and addressed.
Roberta Robinson
Excellent care and follow up care! Treats you like family and genuinely cares about each person's hearing needs. Exceptional. Total staff are very patient and caring. Dr. Brian is always very knowledgeable and professional as well as so kind!
Libby Lovett
Very prompt & professional service. All of them staff are friendly and helpful! I actually look forward to my appointments!!
Barry Schor
Audio phone is good when I need to get my hearing aid again I don’t know where to go because of my duel complete health insurance until I got a list from my doctor and seen audio phone doctor smith was so good match
John Hercules
He’s very good w our daughter. The lady is super nice too.
Madison Cooper
He did a test on my ears and afterwards explained in derail what the result was. He told me that I did need hearing aids, but he didn't pressure me to get them. He let me know happens to your brain if you don't get them or it even happens if you don't wear them after you get them.
Bonnie Collins
We love Brian and his staff!
Debbie Bozsik
My experience was very good 👍🏾
Betty Robinson
Absolutely wonderful experience. The staff is friendly, knowledgeable and professional. Dr. Smith is exceptional. He walks you through the process and explains the results in a clear and concise manner. I highly recommend Dr. Smith and his staff.
Lucy Muller
Since my first visit, AUDIOPHONE has helped me live a better all around life. Communication with others is now possible and couldn’t thank them enough. Except the cats. I didn’t know the two cats we have meow. Never heard a peep out of them for 2 years. After visiting AUDIOPHONE, I now know they do indeed meow, constantly. I could have lived without hearing that! Thanks AUDIOPHONE for all you’ve done. Even the meowing I guess.
Roger Fierst
Pleasant staff
Patrice Vincent
Very helpful
Chick Moyer
Prompt courteous service as always . Very satisfied.
Gary Weiland
I Love it!! The team is amazing!!!
Reggie Milton
Dr Smith is very nice
Stefanie
Great service.
Anthony Agliola
Doctor Smith and his staff are great! They are always friendly and accommodating even when my Medicaid provider was not very helpful. Thank you for all you do.
Dave
Dr Smith is incredible. He's helped me get adjusted to my hearing aids and is super responsive to my questions. Waiting time is more than reasonable—especially in light of the high degree of personal attention he gives.
Bruce Farley
Helpful and kind
Tina Porter
Friendly
Danielle Hall
It's a good place
Erika Faes
Great customer service in a friendly, efficient atmosphere. I highly recommend!
Cyndi Murray
Puretone is a great company! The front staff is always very kind, helpful, and knowledgable. Dr. Smith is very patient. An overall good, local business.
Scout Weber
Everyone is extremely professional and very helpful. I would recommend anyone to this office
Debra
If you're going to lose your hearing, these people are great about getting it back for you.
Tim St. John
It was great staff friendly and helpful
Wanda Mclaughlin
“I am so happy I can hear. The old ones did not hold a candle to these. Thank you the new hearing aids work & are easy to wear.”
Shirley M. P.
“These are much better than my previous hearing aids. I’ve talked to others and I think these are the best. I’ve enjoyed having them.”
Mable Evans
“I won’t go without them. They are the first thing I put one in the morning, and the last thing I take out at night. I can hear the TV perfectly. My husband likes my hearing aids as much as I do.”
Lois Grote
